When I was a newly promoted to Lieutenant, a fellow
firefighter and good friend of mine told me remember “Mission First-Troops
Always.” I said Ok said thanks, and went about my day. After getting some down time I reflected on
the message my good friend was attempting to convey to me. I had what many people call an “Ah Ha”
moment. Reflecting on this simple principle has been a guiding light for me as
a Company Officer. It often puts things
into perspective on what it takes to accomplish the mission.
Most of us out there have a mission statement that basically
says we are here to serve, protect, and keep people safe. The word smiths of our departments create a
fancy phrase, frame it, and then put it on the wall in every firehouse. Sound familiar? In general all the messages are the same.
What most mission statements lack is an accounting for people behind the mission statement. Keeping our troops always in our decision making will help us accomplish our mission. I know what you are saying easier said than done. You are correct the job of the leader is not easy. It does not matter if you are the designated leader or the informal leader we need to account for those we are leading.
As organizations we must make it a priority to build
relationships with our troops. This
allows us to obtain knowledge of who they are, what makes them tick, what their
fears are, what motivates them. This is
all valuable intelligence in allowing us to execute our missions. On my engine company we have a diverse group
from all walks of life. One member lives on a farm and also has extensive experience
operating all types of heavy equipment.
Another member is a skilled finish carpenter. Yet another member had a successful career
coaching high school sports. This is
just a small sampling of what exists in our organizations. Without getting to know our troops we may fail
to know something that can help us accomplish the mission.
The execution of our mission does not just happen by hanging
a fancy sign on the wall. It requires
time, effort, work, and patience in the development of our troops. Put in the time on the front end with developing the troops. Next time some asks you to recite your
mission statement tell them “Mission First-Troops Always.” The rest will fall into place.
Be Smart!
